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Privacy Policy

Effective Date: 12/05/2024
Last Updated: 12/05/2024

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Zultan Technologies ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the laws of Ontario and the Federal laws of Canada. By using our services, you consent to the practices described in this policy.

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1. Information We Collect

We collect information directly from you, automatically through your interactions with our website and services, and through third-party integrations as necessary. The information we collect includes:

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Personal Information

  • Name

  • Contact details (email address, phone number, physical address)

  • Business details (company name, industry, number of employees, etc.)

Payment Information

  • Billing address

  • Payment method details (processed securely through third-party providers; we do not store payment information directly).

Technical Information

  • IP address and geolocation data

  • Device information (browser type, operating system)

  • Usage data (time and date of interactions, pages viewed, actions taken).

Consultation Data

  • Information provided during consultations, including business or personal software needs, challenges, and preferences.

Cookies and Tracking Technologies

  • Cookies, web beacons, and other technologies to enhance your experience and analyze site traffic.

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2. How We Use Your Information

We use your information for the following purposes:

Service Delivery

  • To provide, manage, and improve our software and technical support services.

  • To procure software licenses on your behalf, ensuring compatibility with your needs.

Personalization and Communication

  • To customize the services offered based on your preferences.

  • To send you service updates, account notifications, and promotional materials (with your consent).

Billing and Transactions

  • To process payments securely and manage subscription renewals.

Legal and Compliance

  • To meet regulatory obligations and resolve disputes, if any.

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3. Sharing of Information

We do not sell your personal information. However, we may share it under specific circumstances:

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Third-Party Software Providers

  • Information shared with software vendors for license registration and support.

Service Providers

  • Trusted partners providing services like payment processing, IT support, or cloud hosting.

Legal Requirements

  • Disclosure as required by law, such as in response to court orders or regulatory inquiries.

Business Transfers

  • In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.

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4. Data Retention

We retain your information only as long as necessary to provide services, meet legal obligations, or resolve disputes. Upon termination of services, data is securely deleted or anonymized unless retention is required by law.

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5. Data Security

We employ industry-standard security measures, including encryption, firewalls, and secure servers, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your location and applicable laws, you may have the following rights:

  • Access and Portability: Request a copy of your data in a machine-readable format.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your data, subject to legal limitations.

  • Consent Withdrawal: Withdraw consent for data processing where applicable.

To exercise these rights, email us at support@zultantechnologies.com. We may require proof of identity to process your request.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience.

  • Track website performance and usage analytics.

  • Remember your preferences and settings.

You can control or disable cookies through your browser settings. Note that disabling cookies may impact your experience with our services.

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8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing personal information.

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9. International Data Transfers

If you access our services outside of Canada, your information may be transferred to and processed in Canada. By using our services, you consent to this transfer in compliance with applicable laws.

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10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

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11. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the Federal laws of Canada. Any disputes will be resolved under these jurisdictions.

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12. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Zultan Technologies
Email: info@zultantechnologies.com
Phone: +1 (613) 706-6707

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